Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
Effective Date: 3/5/2026
At this website, your privacy is of the utmost importance. As a Licensed Professional Counselor Associate (LPC Associate) in the state of Texas, I am committed to protecting your personal information and maintaining the confidentiality of your data in accordance with state laws, ethical guidelines, and federal standards, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We collect limited information to provide better services to our clients and to ensure our website functions properly. This includes:
- Voluntary Information: Name, email address, and phone number provided if you choose to use our contact forms.
- Technical Data: Basic, anonymized data such as browser type or general location (e.g., city-level) collected through standard website analytics to help us understand site traffic.
2. Advertising & Web Analytics
The website use Google Ads to reach individuals searching for mental health services. Our advertising practices are strictly compliant with healthcare privacy standards:
- No Retargeting: The website does not use remarketing, retargeting, or personalized advertising pixels. The website does not track you across the internet after you leave this site.
- Search-Based Ads Only: Any ads you see for our practice are based on your active search queries (e.g., searching for "counseling in Texas") rather than your personal identity or browsing history.
- Data Integrity: No Protected Health Information (PHI) is shared with Google or any other advertising platform.
3. HIPAA & Data Security
While this website is a tool for information and initial contact, it is not a portal for clinical therapy.
- No PHI on Website: Please do not submit sensitive clinical information, detailed medical history, or emergencies through the general website contact form.
- Secure Systems: Any clinical documentation, formal intake paperwork, and ongoing communication are handled through a separate, HIPAA-compliant Electronic Health Record (EHR) system.
- Data Protection: The website implements industry-standard security measures to protect against unauthorized access to the basic information collected on this site.
4. Notice to Clients
The following notice is provided in accordance with Texas state law:
- Notice to Clients: The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by professional counselors. Complaints can be directed to: TBHEC, 1801 Congress Ave., Ste. 7.300, Austin, TX 78701. Phone: (512) 305-7700.
5. Third-Party Links
Our website may contain links to outside resources (e.g., mental health articles or crisis hotlines). We are not responsible for the privacy practices or content of these third-party sites.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practice or legal requirements. Any changes will be posted on this page with an updated "Effective Date."
7. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact:
George Guckenberger, Licensed Professional Counselor Associate (Texas License #100085)
george.guckenberger@aliveaustin.com
Supervised by Frank Cohn, LPC-S (Texas License #18291)